Delivering bad news, speaking against the received wisdom, and telling our clients and bosses they’ve got something wrong – these are some of the toughest conversations we have in our working lives. But, difficult conversations are what keeps organisations from failing. Our willingness – and ability – to speak truth to power makes us more valuable colleagues, and more valuable members of society. This half-day course will cover how we can do this with confidence, and with impact.
Half-day Masterclass: What will you get out of the masterclass?
Working with a former Chief Special Adviser in the Welsh Government, you will:
- Learn techniques to effectively deliver difficult messages
- Work with other delegates to navigate real-life scenarios
- Consider how to develop our leadership qualities