In an ever-evolving industry the need for journalists and media professionals to keep their skills up-to-date has never been greater. As well as courses in core media skills the training is designed to help meet the demands of media in the digital age. The courses are popular because they are taught by industry professionals who are skilled tutors with the ability to provide practical and topical insights into the developing media landscape.
Courses are open to non-union professionals as well as members of other unions but it is NUJ members who benefit from the very lowest fees. Some training will be offered for free to members; NUJ members who have been made redundant within the previous 6 months are entitled to two days’ free training.
Please note that due to our Welsh Government funding these courses are only available to professionals living and/or working in Wales.
If you cannot find training that you need in our calendar please contact us to tell us what you want and we can run this course in your area if there is sufficient demand. We can also provide bespoke workplace training in media organisations if requested.
NUJ Training in London also offers training. Take a look at their training page to see what they have to offer.
TERMS & CONDITIONS
We run a mix of online, hybrid and face-to-face training and events, funded by the Welsh Government’s WULF scheme and provided through the National Union of Journalists. As part of the funding we are required to demonstrate value for money, and meet targets set by the Welsh Government. Find out more here: https://www.tuc.org.uk/wulf
Online/ hybrid training
Online and hybrid workshops are hosted on Zoom, and are live and interactive. Wherever possible we ask that you use your camera and microphone to interact with each other as a group.
Those who take part in our training are known as Learners.
Payment and booking terms
- The Course will be delivered using Zoom, hosted by NUJTW, and taught by an external tutor.
- Payment and booking are handled by the Eventbrite platform, and subject to their terms, conditions and fees.
- Access to the course will only be permitted upon receipt by us of a Learner Form (this is a requirement of the project’s Welsh Government WULF funding).
- Learners will be granted access to any available course materials after the course.
- Courses are not routinely recorded.
- Cancellation of your booking is possible within certain timescales. Please see our refunds policy below.
- If you book the course and do not complete a Learner Form, we are unable to count you towards our Welsh Government targets, and therefore unable to claim a subsidy for your place. You will not be given access to the course without a completed Learner Form. Additionally if you do not attend, and do not give adequate notice of your non-attendance, we reserve the right to bill you for the cost of your place, ie £150 plus admin fee. In this instance your course fee will not be refunded.
- Your ticket is for a live event. If you are unable to attend, no recording will be available. However, upon completion of the WULF Learner Form, you will be considered a Learner for the purposes of Welsh Government funding and data tracking, and any course handouts will be made available.
- If you complete a Learner Form but do not attend the course without notifying us at least 48 hours prior, we are unable to refund your course. We will provide any course materials but recordings are not necessarily available. If you receive course materials, you will still be counted as a Learner for the purposes of Welsh Government, and your data will be used according to their data policy.
Online booking process
- Once you have purchased a ticket on Eventbrite, you will be emailed instructions on how to receive a Zoom link, which requires you to complete the Welsh Government WULF Learner Form that is a requirement of our funding. THESE INSTRUCTIONS WILL BE SENT TO THE EMAIL ADDRESS PROVIDED ON YOUR BOOKING FORM. We kindly request that you complete the Learner Form as soon as possible as this is a manual process conducted by the NUJ Training Wales team.
- Upon completion of the Learner Form you will be sent the Zoom meeting ID and password – for security reasons this is usually sent the day before the course, but occasionally on the day of the course. If you are concerned that you have not received the link, please wait until 8.30am on the morning of the course to alert the team.
- Click on the link to the Zoom meeting up to 10 minutes before the live webinar is due to start. For security reasons we have disabled the ability to change your display name within Zoom, so please ensure your name is correct in Zoom before you log in, or ask the meeting Host to change it for you once you enter. It is helpful if your Zoom name matches the name you used to register for the course, to enable us to admit you promptly.
If you encounter any issues, please contact [email protected] / [email protected]
Zoom etiquette
Our Zoom policy is intended to encourage smooth conversations in Zoom and promote a positive learning environment for all.
- Mute your microphone when you aren’t speaking.
- Be mindful of, and aim to reduce, background noise and distractions around you.
- Adjust your camera and lighting so we can see your face. If you prefer not to use your camera, please add a profile photo to your Zoom account, so we can still see your face when you turn off your camera.
- Remember that you are always ‘on camera’. You are welcome to mute your audio and blank your video if you need to.
- All comments and discussions should be respectful of the instructor and fellow students; disagreements are fine, but personal attacks are not.
- Don’t be a Zoom-hog. Be considerate in not talking over people, and give everyone a chance to speak.
- The tutor will give instructions on how best to ask questions or contribute to the discussion. For example by using the “Raise your hand” function or by putting a brief note in the chat window.
- The chat window should be used only for class-related discussions—comments, sharing of resources. Keep remarks on-topic and courteous.
- Abusive behaviour will not be tolerated, and we reserve the right to remove offenders from the meeting. Refunds will not be offered in this instance.
RECORDING AND ACCESSIBILITY
Workshops are NOT routinely recorded. If you require a recording for accessibility reasons, please contact us at least 48 hours before the course to let us know your requirements. We will do our best to accommodate you, although we cannot guarantee to provide recordings.
Please notify us of any accessibility requirements you have. For English-language courses we usually enable auto-captioning within Zoom. We are not responsible for errors made by Zoom’s auto-captioning software. On request we are able to activate auto-captioning for Welsh-language courses, but please note that Zoom’s Welsh language auto-captioning is not reliable. Transcripts of the auto-captioning are not routinely available.
Artificial Intelligence (AI)
Please be aware that Zoom auto-captioning makes use of AI. However, as outlined above, we do not record the courses, and so there is no record of online courses made, stored or retained by NUJ Training Wales.
We do not permit the use of AI to record, transcribe or otherwise infringe the data, privacy or copyright of our learners and tutors. This includes the use of AI notetakers. If you have accessibility concerns please contact a member of the team.
Refund Policy
If you are unable to attend a course you have booked, we require notification at least 7 days prior to face-to-face events, and 48 hours for online events, in order to obtain a full refund of your course fee. Please note refunds do not include the Eventbrite booking fees.
Inside these timescales, we may be able to move your place to an alternative course, subject to availability.
If you do not notify us within these timescales we are unable to refund your course fees, and you may become liable for other charges.
Cancellation policy
From time-to-time it may be necessary to cancel or postpone training courses or events. We will do our best to give as much notice as possible in the event of a cancellation, and will move course places to replacement or alternative courses wherever possible, or where this is not possible or preferred, we will refund course fees in full, including Eventbrite fees. We are not liable for loss of earnings, bookings, deposits, travel, tickets, or any other outlay outside of our own course fees as a result of cancellation.
Data Protection
NUJ Training Wales is funded by the Welsh Government’s Wales Union Learning Fund. By registering for any of our training courses, grants or events, you are accepting that your personal data will be shared with the funder (Welsh Government) as part of NUJ’s requirements to receive the funding. The data is used only to show outcomes and outputs and is securely maintained for a period of 10 years, as stated in contracts for the funding.
In addition, NUJTW uses this data to send you information about future NUJTW events and training courses, update you on news, resources and publications and contact you for any future research we may conduct into the industry. We will never use or share your data without your permission. Please indicate that you are happy for NUJ Training Wales to contact you in this way by ticking yes under ‘Your information’ at the end of the booking form.
How to withdraw your consent or make a complaint
If you no longer wish to receive communications from NUJTW you can withdraw your consent by contacting [email protected]
If you have any questions or concerns about the data we hold and how we use it, please contact the project’s registered data controller, NUJTW Project Manager Rachel Howells at [email protected].
Other complaints
Complaints about our courses, or any other part of our service, should be made in writing as soon as possible, but no longer than 14 days from the date of the course, by contacting NUJTW Project Manager Rachel Howells at [email protected].
Informal complaints should be made by email, and will be responded to by project staff within 7 working days of receipt.
Formal complaints should be made by email in the first instance, and will be considered by the NUJTW Steering Group, with their response returned within 28 days of the date from which the emailed complaint is received.
Face-to-face training
From time to time, we offer face-to-face or hybrid courses. As with our online training, these are organised and hosted by NUJTW, funded or subsidised by the Welsh Government through WULF, and delivered by external training providers and tutors. These are subject to the booking, refund, data, etiquette, complaints, cancellation and accessibility policies above, and require Learners to complete a Learner Form before attendance.
Breaches of our terms and conditions
We reserve the right to refuse access to our training to any individual, for any reasonable reason, but in particular if found to have breached these terms and conditions.